Before going any further, there are a few restrictions worth mentioning. Players who want to cancel their Xbox Game Pass or disable the automatical renewal function have to make use of the official Xbox support website. Here's how and when to cancel an Xbox Game Pass and more information on how to disable automatic renewal. The service is set to auto renew even after free or discounted months are redeemed, meaning gamer's credit cards could get an undesired charge. To see our complete cancellation policy, see Microsoft Store Terms of Sale.If you're one of many players who jumped on a free month of Microsoft's game subscription service, you'll want to know how to cancel your Xbox Game Pass. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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